Terms and conditions

BuiltByTyler LLC · website build and monthly care plan

Version 7, 24 October 2026.

Who you're dealing with

BuiltByTyler LLC, a California LLC in Monterey. When I say "I" below, that means the company. I'm Tyler Wade. I own it, I do the work, I sign for it.

What you pay

$500 to start, which includes your first month. Then $50 a month from month two.

The $500 covers making the site and publishing it properly, including setting up the DNS and search engine optimization, and your first month of hosting and care. The monthly covers hosting, patching, backups, and any changes you want made.

  • You pay $500 the day you start. That builds your site and covers your first month.
  • Your $50 a month starts 30 days later and then comes every month on that date, until you cancel.
  • Stripe takes the payment on their own page. Your card details never touch anything of mine. Your statement reads BUILTBYTYLER.
  • No minimum term, no cancellation fee. The monthly renews until you stop it.
  • If a card fails, Stripe quietly retries for a few days and nothing switches off while that runs. You'll only hear from me if it keeps failing.

If you change your mind before it's live

If you cancel before your site goes live, I refund everything you've paid. "Live" means published on your own web address.

Cancelling

Two ways, and you can use either one:

  • Online, yourself. Use the link to manage your plan in any Stripe receipt, or go to billing.stripe.com and enter the email you paid with. Press cancel and it's done. You don't have to talk to anyone.
  • Email me at twade@builtbytyler.com and say you want to stop. The day you emailed counts as the day you cancelled, even if I'm slow to answer. I'll confirm within one working day.

No form, no phone call, no fee, no notice period. Your site stays up through the month you've paid for. No partial refunds, nothing further charged.

What you own

  • Your site. Your words, your photos, your logo, and the pages as I built them. I can make any changes requested, and you can be as specific as you want with them. "Use these pictures, change the colors, restructure this" are some of the most common requests. I can even work from sketches if you'd prefer.
  • Your content. Photos, words, reviews, customer enquiries. All yours.

How fast I move

  • Changes. On a preview link, usually by the next day and live once you say yes.
  • Site down. I'm on it right away.
  • Anything else broken (a form not arriving, a dead link, something looking off): same day.

Content, and who carries what

What you give me stays yours and you can use it anywhere. You're responsible for the accuracy of what you tell me about your business. I'm responsible for the site working, for what I build, and for not inventing anything about you.

When you send me a photo, a logo or words, you're telling me two things: they're yours to give, and I can publish them on your site while the site is up. If something turns out to belong to a photographer, a supplier or a former employee who never agreed, that's the one thing on the site I can't check for you, and it lands on you. Not sure who took a photo? Tell me and I'll leave it out.

Reviews go up as the customer wrote them. I don't reword them and I don't write new ones.

Your customers' details

Enquiries from your forms go to you. They're yours, not mine.

I can see them in passing because I run the site. I use them for one thing: making your site work and fixing it when it doesn't. I don't sell them, don't add anyone to a list, and don't keep my own copy beyond what the site needs to get the message to you. I hold them to the same standard California law would hold you to if you held them yourself.

Ask me any time what I hold, where it is and who else touches it, and I'll tell you within a week. Want it deleted? Say so and it goes. If anything changes that stops me meeting this, I'll tell you before it affects your data, not after.

If someone called you

Some of the people who call about your site sell for me on commission. This page is the deal. If anything you were told on a call doesn't match it, tell me. If it was part of why you bought, I'll refund you in full.

Text messages

Our sales reps text a business owner only after the owner says yes on a live call: a link to a demo (a website we made for them, or the AI Receptionist with a number to call), or the page to sign up or pay. One text each time you say yes. We don't charge for texts; message and data rates may apply. Reply HELP for help or STOP to opt out at any time, and we won't text or call that number again. Carriers are not liable for delayed or undelivered messages. How consent works, word for word: builtbytyler.com/text-consent. What we do with your number: privacy policy.

Our business line, (831) 230-2743, texts only people who text it first. Texting it is your opt-in to BuiltByTyler replies about what you asked and, if you set up a call with us, a confirmation of it. Message frequency varies, usually 1–3 messages per conversation. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. How it works: builtbytyler.com/text. Full texting terms: builtbytyler.com/sms-terms.

Agreeing to this

Ticking the box at checkout and paying means you've read this page and agree to it, including the $50 every month until you cancel. Signing it does the same thing.

BuiltByTyler LLC · Monterey, California · twade@builtbytyler.com